Terms of Service

Last updated: 7/15/2025

1. Agreement to Terms

By accessing and using GhostMXP's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

GhostMXP provides social media marketing services including but not limited to:

  • Social media strategy development and consultation
  • Content creation for social media platforms
  • Social media account management
  • Paid social media advertising campaigns
  • Analytics and performance reporting
  • Facebook and Instagram advertising management

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information about your business
  • Grant necessary access to social media accounts and advertising platforms
  • Provide timely feedback and approvals as requested
  • Ensure all provided content complies with applicable laws and platform policies
  • Make payments according to the agreed schedule
  • Maintain confidentiality of any proprietary information shared by GhostMXP

4. Payment Terms

4.1 Payment Schedule

Payment terms will be specified in your service agreement. Generally, payments are due within 30 days of invoice date unless otherwise agreed upon.

4.2 Late Payments

Late payments may result in suspension of services and may incur additional fees. A 1.5% monthly service charge may be applied to overdue accounts.

4.3 Refunds

Refunds are handled on a case-by-case basis. Work completed and advertising spend are generally non-refundable. Any refund requests must be submitted in writing within 30 days of service delivery.

5. Intellectual Property Rights

5.1 Client-Owned Materials

You retain ownership of all materials, content, and intellectual property provided to us, including but not limited to logos, brand assets, product information, and existing marketing materials.

5.2 GhostMXP-Created Materials

Upon full payment, you will own the rights to custom content created specifically for your brand, including graphics, copy, and campaign materials. However, GhostMXP retains the right to use general methodologies, processes, and non-client-specific knowledge gained.

5.3 Third-Party Materials

Any third-party materials (stock photos, music, etc.) used in your campaigns are licensed according to their respective terms and conditions.

6. Performance and Results

6.1 No Guarantee of Results

While we strive to deliver the best possible results, GhostMXP makes no guarantees regarding specific outcomes, including but not limited to follower growth, engagement rates, lead generation, or sales conversions. Social media marketing results depend on numerous factors beyond our control.

6.2 Platform Dependencies

Our services are subject to the terms, policies, and algorithm changes of third-party platforms (Facebook, Instagram, Google, etc.). We are not responsible for changes to these platforms that may affect campaign performance.

7. Limitation of Liability

GhostMXP's liability is limited to the amount paid for services in the 12 months preceding any claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

8. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of our business relationship. This includes business strategies, financial information, customer data, and any other sensitive information.

9. Termination

9.1 Termination by Client

You may terminate services with 30 days written notice. You remain responsible for payment of all services rendered up to the termination date.

9.2 Termination by GhostMXP

We may terminate services immediately for non-payment, breach of terms, or if continuation of services would violate platform policies or applicable laws.

10. Dispute Resolution

Any disputes arising from this agreement will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in Utah, and Utah law will govern this agreement.

11. Changes to Terms

GhostMXP reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

For questions about these Terms of Service, please contact us at:

GhostMXP

1815 S. State St. #400

Orem, UT 84097

Email: legal@ghostmxp.com

Phone: (555) 123-4567