Privacy Policy

Last updated: 7/15/2025

1. Introduction

GhostMXP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our social media marketing services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone, address)
  • Business information (company name, industry, website)
  • Social media account credentials and access tokens
  • Payment and billing information
  • Communication preferences
  • Marketing goals and business objectives

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on site
  • Referring website information
  • Cookies and similar tracking technologies

2.3 Social Media Data

With your permission, we collect data from your social media accounts:

  • Account analytics and performance metrics
  • Audience demographics and insights
  • Content engagement data
  • Advertising campaign performance
  • Follower and fan information

3. How We Use Your Information

We use collected information for the following purposes:

  • Providing and improving our social media marketing services
  • Creating and managing social media content and campaigns
  • Analyzing campaign performance and generating reports
  • Communicating with you about our services
  • Processing payments and managing billing
  • Complying with legal obligations
  • Protecting against fraud and security threats
  • Marketing our services (with your consent)

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share information with trusted third parties who assist in our operations:

  • Social media platforms (Facebook, Instagram, Twitter, LinkedIn)
  • Analytics and reporting tools
  • Payment processors
  • Cloud storage and hosting providers
  • Customer support tools

4.2 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights and property
  • Ensure user safety and security
  • Investigate potential violations of our terms

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Secure data centers and hosting environments

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

6.1 Types of Cookies

We use the following types of cookies:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Marketing Cookies: Used for advertising and remarketing
  • Preference Cookies: Remember your settings and preferences

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Your Privacy Rights

7.1 General Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent (where applicable)

7.2 GDPR Rights (EU Residents)

If you are in the European Union, you have additional rights under GDPR:

  • Right to be informed about data processing
  • Right to restrict processing
  • Right to data portability
  • Rights related to automated decision-making

7.3 CCPA Rights (California Residents)

California residents have the right to:

  • Know what personal information is collected
  • Delete personal information
  • Opt-out of the sale of personal information
  • Non-discrimination for exercising privacy rights

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

  • Account information: Duration of service relationship plus 7 years
  • Marketing data: 3 years after campaign completion
  • Website analytics: 26 months
  • Communication records: 3 years
  • Financial records: 7 years

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Certification schemes and codes of conduct

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we may provide additional notice.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

GhostMXP - Privacy Officer

1815 S. State St. #400

Orem, UT 84097

Email: privacy@ghostmxp.com

Phone: (555) 123-4567